Privacy policy

Last updated October 2026

myBerry is a community project run by Safe Payments Australia Pty Ltd (ABN 89 669 690 448), referred to here as "we" or "us". This page explains what we collect through myberry.com.au, why, and what we do with it.

What we collect

What you tell us in our forms, such as what's missing in your area, your town, how often you'd use a service, and what you'd pay for it.
If you choose to give them: your name, phone number and email.
If you fill in the work form: your skills, availability, vehicle and any licences you list.

Contact details are optional on the "What's missing" form. You can leave them blank and still take part.

Why we collect it

To understand which services Berry, Kangaroo Valley and nearby areas are missing.
To plan and organise ways to bring those services to the area.
To contact you, but only if you've ticked the box saying we can.
To connect locals who want work with people who need help.

Who we share it with

We don't publish your answers, and we don't sell your personal details.

We only pass your name and contact details to a local business, tradie or service if you've ticked the box saying we can. We'll only share what they need to help you.

We may share combined, anonymous information, such as "40 people in Berry asked for weekend deliveries", which can't identify you.

Where it's stored

Form answers are sent to us by email and stored by our website host, Netlify, and in a private Google Sheet. These services may store data on servers outside Australia. We keep your information only as long as the project needs it, and delete it when it's no longer needed.

Your choices

You can ask to see the information we hold about you.
You can ask us to correct it or delete it.
You can change your mind about being contacted or having your details shared at any time.

Email us at info@safepayments.com.au and we'll respond within 30 days.

Concerns

If you're unhappy with how we've handled your information, please contact us first. If we can't fix it, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.